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FAQ

The Products:

We strive to use organic ingredients whenever possible. If we cannot find organic ingredients, we make sure they are cultivated without chemicals or pesticides.

An Ayurvedic Path was printed on eco-friendly, recycled paper.

Shipping:

We charge a standard shipping fee of $9 per order. To receive the best deals on shipping, we encourage you to purchase multiple items in one order. Shipping is free on orders $75+.

USPS Priority Mail: 1-3 days. Please ensure an additional 1-3 days, as each item is crafted made-to-order.

Yes, we do!

Yes, once your order is shipped, you will receive a confirmation email with tracking information.

Returns:

We accept returns, but your return cannot be used and must be in its original condition and shipped back in its original packaging within one week of when you receive your order. Customers are responsible for all shipping costs. Once we receive your return and confirm that it is in its original condition and packaging, we will process the refund. If you need to return your order, please email us at theguidingelements@gmail.com with your full name, order number (found in your order confirmation email), original shipping address, and reason for return.

Absolutely.  If you receive a damaged item, please contact us within one week of delivery by emailing theguidingelements@gmail.com and provide your order number and a photo of the item in the state it was received. 

Once the package is confirmed as shipped and we have provided tracking information to you via email, we cannot be held responsible for items that are not received.  We recommend providing a shipping address you feel confident is secure and where you have not had issues receiving mail previously.

Wholesale:

If you would like to sell our products or carry them in your shop please email us at theguidingelements@gmail.com.

If you would like to become an affiliate please email us at theguidingelements@gmail.com.

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